Privacy, Security, TOC and Shipping
D'Vine Wine respects and protects your privacy. Our on-line store website and the security that we have implemented are of the highest level.
Every transaction is made via secure server and your data including your credit card information is locked. We never sell information regarding clients and all your personal information is kept confidential.
D'Vine Wine uses up-to-date encryption technology to keep your personal data safe. Our site is monitored by security experts daily to ensure your information remains safe.
Terms & Conditions
YOU MUST BE 21 YEARS OR OLDER TO PURCHASE WINE ONLINE -- PLEASE NOTE ALL ORDERS ARE PROCESSED WITHIN 72 HOURS UPON RECEIVING ORDER USING THE CREDIT CARD INFORMATION YOU PROVIDE. ALL SALES ARE FINAL. YOU NEED TO ALLOW 7 TO 10 BUSINESS DAYS FOR DELIVERY (MON - FRI excluding holidays) FROM TIME OF PICK UP BY OUR CARRIERS FOR ORDERS SHIPPED BY GROUND.
It is illegal for retailers to take returns on wine which is not spoiled, including D'Vine Wine. We do take returns on wines which are obviously improperly corked or flawed. In these cases, winery credit will be given towards additional purchases. If you feel your wine is flawed, it needs to be returned as soon as possible for evaluation. We do not honor returns on wines which have been improperly stored, mistreated or have been out of the winery longer than 45 days.
Wine Transport (walk-in customers)
We are not responsible for wine which leaves our temperature-controlled environment in perfect condition. Your purchases need to be kept in cool, shady places or, better yet, brought home immediately stored in a temperature-controlled environment!
Wine Transport (shipping customers)
D'Vine Wine makes absolutely no suggestions or intimates the right of any person to import its wine across state lines. D'Vine Wine reserves the right to arbitrate/mandate shipping procedures and assumes no liability for any misinterpretation or misunderstanding of the above provisions or of shipping laws pertaining to individual states. Please see the shipping section for further information.
The following conditions relate to the shipping of our wine. By requesting shipment of any merchandise the consignee agrees to all of the following conditions. No wine will be delivered to visibly intoxicated persons and any person unable to provide age verification will forfeit their right to receive the shipment until identification is produced. In such circumstances, the order may be either held in storage at a local depot of the shipping company until appropriate identification is produced, or shipped back to the winery. All associated costs will be the responsibility of and be charged to the customer.
The staff at D'Vine Wine takes every precaution to ensure safe transit of goods requested by our customers; as such, D'Vine Wine is not liable for any damages to goods caused by weather conditions and other "Acts of God" during transportation. Because weather conditions can change drastically at any time, we also assume no liability for damage caused by changes in weather during transportation. "Acts of God" include catastrophes such as, but not limited to: plane crashes, unforeseeable delays or accidents, destruction due to domestic and international unrest (i.e. riots, war, public enemies) confiscation, quarantine or natural disaster.
Due to government regulations, we may only ship Wine to Texas at this time. There will be more states to follow in the near future.
In addition, each state imposes limitations on the amount of wine any particular adult state resident may receive by direct shipment from our website; please consult the specific state requirements for your state. Please note that all orders must be placed by persons over the age of 21 years, and that a signature and verification of age will be required upon receipt of your wine. It is a crime to intentionally misrepresent your age or that of the gift recipient; and if you do so, we will fully cooperate in any prosecution.
By ordering from our on-line store, you agree to the following: